Lancet Laboratories is inviting applications from suitably qualified candidates for an Admin Clerk / Receptionist position based in Brits, South Africa.
This is a permanent employment opportunity for candidates who have completed Grade 12 or an NQF Level 4 qualification and are interested in building a career in healthcare administration, customer service and medical pathology support.
The position involves more than traditional reception duties. The successful candidate will assist with the receiving, capturing, sorting, dispatching and tracking of laboratory samples, while also supporting patients, medical professionals and laboratory operations.
Candidates with 0–1 year of relevant work experience may be considered, making the position potentially suitable for applicants at an early stage of their careers.
Applications close on 10 September 2026.
Lancet Laboratories Admin Clerk / Receptionist Vacancy Overview
| Details | Information |
|---|---|
| Employer | Lancet Laboratories |
| Position | Admin Clerk / Receptionist |
| Location | Brits, South Africa |
| Employment Type | Permanent |
| Minimum Qualification | Grade 12 / NQF Level 4 |
| Experience | 0–1 year relevant experience |
| Advantageous Qualification | BSc Degree |
| Closing Date | 10 September 2026 |
| Remuneration | Commensurate with qualification and experience |
About the Admin Clerk / Receptionist Position
The Admin Clerk / Receptionist will support the efficient administration of laboratory samples and patient-related services.
A key part of the position is ensuring that specimens are received, captured, sorted and distributed correctly so that they can be processed efficiently by the appropriate laboratory.
The successful candidate will also interact with patients, medical professionals, doctors’ rooms, couriers and other stakeholders. As a result, the role requires a combination of administrative accuracy, customer service, confidentiality and attention to detail.
Because the position operates within a medical pathology environment, candidates should be comfortable working with sensitive patient information and following established procedures.
Minimum Requirements
Applicants should have:
- Grade 12 or a relevant NQF Level 4 qualification.
- 0–1 year of relevant working experience.
- Computer literacy.
- Knowledge of laboratory information systems.
- Knowledge of organisational policies and procedures.
A BSc degree is advantageous, although it is not listed as a minimum requirement.
Applicants should also be able to demonstrate good communication, administration and customer-service abilities.
Relevant Job Knowledge
The position requires knowledge or familiarity with:
- Computer systems.
- Laboratory information systems.
- Organisational policies.
- Standard operating procedures.
- Administrative processes.
- Customer service procedures.
Candidates should be able to follow established processes accurately because laboratory sample administration requires correct information and timely handling.
Key Duties and Responsibilities
The Admin Clerk / Receptionist will perform a wide range of administrative, reception and laboratory-support functions.
Sample Administration
Responsibilities include:
- Sorting and distributing samples according to established standard operating procedures.
- Ensuring specimens are channelled correctly and prioritised for the relevant laboratories or sites.
- Registering and logging samples.
- Processing sample-related queries.
- Dispatching specimens for processing.
- Monitoring the progress of samples and reports.
- Filing reports and related documentation.
- Tracking the delivery of specimens by couriers.
- Ensuring specimens reach the designated laboratory.
- Monitoring whether results are returned within the required turnaround time.
Accuracy is particularly important because incorrect sample information or delays can affect the laboratory processing workflow.
Hospital Rounds and Report Distribution
The successful candidate will also perform hospital rounds where required.
This may include:
- Collecting submitted samples for processing.
- Delivering reports to relevant locations.
- Ensuring samples and reports are handled according to prescribed procedures.
Customer Service and Reception
The position involves direct interaction with patients and other stakeholders.
Duties include:
- Managing the reception area.
- Providing relevant information to clients.
- Directing clients to appropriate departments.
- Handling administrative queries.
- Referring customer complaints for appropriate resolution.
- Providing professional customer service.
- Interacting professionally with medical professionals and staff.
- Applying customer-care principles within the medical pathology environment.
Candidates should be able to remain calm and professional when dealing with patients who may be nervous, distressed or concerned about their medical situation.
Courier and Sample Tracking
The successful candidate will be responsible for monitoring the movement of specimens through the courier process.
This includes:
- Tracking sample deliveries.
- Confirming that specimens reach the designated laboratory.
- Monitoring processing progress.
- Following up where delays occur.
- Supporting timely return of results.
- Addressing challenges affecting sample delivery and processing.
Pre-Analytical Process Support
The role also requires identifying problems within pre-analytical laboratory processes.
The employee will be expected to:
- Identify bottlenecks.
- Investigate challenges affecting sample processing.
- Assist with resolving operational problems.
- Escalate issues where necessary.
- Support timely resolution of workflow interruptions.
Stock and Equipment Administration
Additional responsibilities include:
- Monitoring stock levels.
- Ordering additional stock when required.
- Ensuring required materials are available.
- Arranging delivery of stock to doctors’ rooms.
- Maintaining basic housekeeping within the assigned work area.
- Cleaning and preparing equipment according to standard operating procedures.
Cash Handling
The position may also involve handling payments from patients.
Responsibilities include:
- Receiving cash from patients.
- Maintaining accurate records.
- Ensuring monies are banked according to applicable procedures.
Applicants should therefore understand the importance of accuracy, accountability and proper handling of financial transactions.
Patient Documentation and Scanning
The successful candidate will work with patient forms and laboratory documentation.
Duties include:
- Preparing patient forms for scanning.
- Scanning documents onto the laboratory scanning system.
- Using the Oculus scanning system.
- Resolving scanning incompletes.
- Ensuring documents are processed according to standard operating procedures.
Reporting and Incident Management
The employee will also be expected to:
- Report incidents.
- Log customer complaints.
- Record problem resolutions.
- Read and action documents.
- Complete tasks on the laboratory information management system.
- Follow relevant organisational policies and procedures.
Skills and Competencies
Lancet Laboratories is looking for candidates who can work professionally in a patient-facing and laboratory-support environment.
Important competencies include:
- Administrative skills
- Attention to detail
- Communication
- Customer orientation
- Interpersonal skills
- Empathy
- Patience
- Confidentiality
- Sensitivity when dealing with patients
- Telephone etiquette
- Business numeracy
- Ability to work under pressure
- Ability to work as part of a team
- Flexibility
- Ability to deal with nervous or distressed patients
Candidates should also be willing to follow the organisation’s dress code and established workplace procedures.
Who Should Apply?
This vacancy may be suitable for candidates who:
- Have completed Grade 12 or an equivalent NQF Level 4 qualification.
- Have up to one year of relevant experience.
- Are interested in healthcare administration.
- Enjoy working with people.
- Have strong administrative and organisational skills.
- Can work accurately with confidential information.
- Are comfortable using computers and information systems.
- Can work effectively under pressure.
- Can communicate professionally with patients and healthcare professionals.
Although a BSc degree is advantageous, the advertised minimum requirement is Grade 12 or relevant NQF Level 4 qualification.
Why Consider This Lancet Laboratories Opportunity?
The Admin Clerk / Receptionist position can provide valuable experience at the intersection of healthcare administration, customer service and laboratory operations.
Unlike a conventional reception position, the role exposes the successful candidate to sample administration, laboratory information systems, patient documentation, courier coordination and medical pathology workflows.
For someone seeking to build experience in healthcare administration, this combination of responsibilities can provide useful skills that may be transferable to other administrative and healthcare-support positions.
Remuneration
Lancet Laboratories states that compensation is commensurate with the candidate’s qualification and experience level.
The vacancy advertisement does not provide a fixed salary amount.
Applicants should therefore refer to the employment offer and applicable terms and conditions for the specific remuneration package.
How to Apply for the Lancet Laboratories Admin Clerk / Receptionist Vacancy
Applicants interested in the position should submit their application through the recruitment process specified by Lancet Laboratories.
Before applying, candidates should prepare:
- An updated CV.
- Copies of relevant qualifications where requested.
- Accurate contact details.
- Relevant work experience information.
- Any additional supporting information requested during the application process.
Applicants should ensure that their CV clearly demonstrates their administrative, computer, communication and customer-service abilities.
When applying, make sure the position is:
Admin Clerk / Receptionist – Brits
Application Tips
Candidates can improve the quality of their application by ensuring that their CV is tailored to the position.
Highlight relevant experience or skills involving:
- Reception duties
- Administration
- Customer service
- Data capturing
- Computer systems
- Filing
- Handling confidential information
- Cash handling
- Telephone communication
- Healthcare or laboratory environments
Candidates without extensive experience should focus on their qualifications, transferable skills and any relevant exposure gained through internships, volunteering, temporary work or other practical activities.
Closing Date
Applications for the Lancet Laboratories Admin Clerk / Receptionist vacancy close on:
10 September 2026
Interested applicants should apply before the closing date and ensure that their application is complete.
Important Notice
Applicants should use legitimate recruitment channels when applying for this opportunity.
Do not pay individuals or unofficial agents who claim they can guarantee employment at Lancet Laboratories.
Job seekers should also avoid sharing sensitive financial information, banking passwords, PINs or one-time passwords with anyone claiming to represent a recruiter.
Final Thought
The Lancet Laboratories Admin Clerk / Receptionist vacancy in Brits offers an opportunity for a candidate with Grade 12 or NQF Level 4 to enter a professional medical pathology environment.
The permanent position combines reception and customer service with laboratory sample administration, data capturing, document management, courier coordination and patient support.
Candidates with 0–1 year of relevant experience, strong communication skills and attention to detail should consider applying before the 10 September 2026 closing date.
