Are you looking for an entry-level government job in Gauteng and have Grade 12 or an equivalent NQF Level 4 qualification? The Gauteng Department of Health has announced a Patient Administration Clerk vacancy at Heidelberg Hospital, offering an opportunity for a suitable candidate to join the public healthcare sector.
The position is based within the Patient Administration Directorate, where the successful applicant will support the smooth administration of patient services. The role involves registering patients, maintaining records, processing patient information, responding to enquiries and assisting with various administrative and revenue-related activities.
With a salary of R237 453 per annum plus applicable benefits, this opportunity may be particularly suitable for candidates seeking to establish experience in healthcare administration, public service administration, records management or hospital support services.
Applications close on 11 September 2026.
Patient Administration Clerk Vacancy Overview
| Job Details | Information |
|---|---|
| Employer | Gauteng Department of Health |
| Position | Patient Administration Clerk |
| Directorate | Patient Administration |
| Reference Number | refs/056423 |
| Number of Posts | 1 |
| Workplace | Heidelberg Hospital, Gauteng |
| Salary | R237 453 per annum plus benefits |
| Employment Sector | Public Healthcare |
| Closing Date | 11 September 2026 |
About the Patient Administration Clerk Position
Patient Administration Clerks play an important role in ensuring that administrative processes within a hospital run efficiently. Although the position is administrative rather than clinical, the successful candidate will interact regularly with patients, hospital employees and members of the public.
The role requires accuracy because patient information, hospital records, statistics and financial-related documentation must be captured and maintained correctly. Applicants should therefore be comfortable working with computers, handling information responsibly and communicating with people from different backgrounds.
The position may also require the employee to work shifts and rotate between relevant areas depending on the operational requirements of Heidelberg Hospital.
Salary and Benefits
The successful candidate will earn R237 453 per annum, together with applicable benefits associated with the relevant Public Service conditions of employment.
This makes the position an opportunity for candidates who want to gain practical experience while working within the Gauteng public healthcare environment.
Minimum Qualifications and Requirements
To be considered for the Patient Administration Clerk position, applicants must meet the prescribed requirements, including:
- Grade 12 or an NQF Level 4 qualification.
- Knowledge of Public Service legislation, policies and relevant directives.
- Computer literacy.
- Good verbal and written communication skills.
- Good interpersonal and customer-service skills.
- Ability to work effectively with patients, colleagues and members of the public.
- Willingness and ability to work shifts.
- Willingness to rotate between relevant work areas when required.
Applicants should also be organised and capable of maintaining accurate records. Because the position involves handling patient information, candidates should understand the importance of confidentiality and responsible information management.
Duties and Responsibilities
The appointed Patient Administration Clerk will provide administrative support to Heidelberg Hospital and assist with the effective management of patient-related processes.
Responsibilities are expected to include:
- Registering new patients and subsequent hospital visits on the Health Information System (HIS).
- Capturing and maintaining accurate patient information.
- Classifying patients in accordance with the Uniform Patient Fee Schedule.
- Processing patient discharges and associated patient files.
- Assisting with revenue-generation processes.
- Performing general administrative and office duties.
- Providing professional assistance to patients and members of the community.
- Communicating with hospital employees and relevant stakeholders.
- Filing, retrieving and maintaining patient records.
- Maintaining accurate patient databases.
- Compiling statistics and administrative reports.
- Responding to patient and stakeholder enquiries.
- Assisting with the preparation and recording of meeting minutes.
- Applying the Batho Pele Principles when providing services to members of the public.
- Upholding the principles contained in the Patients’ Rights Charter.
- Performing other lawful and relevant duties assigned by the supervisor.
The successful candidate must be prepared to work shifts and rotate between work areas where required by hospital operations.
Skills That Can Help You Succeed
While meeting the minimum requirements is essential, candidates can strengthen their suitability by demonstrating practical administrative abilities.
Useful skills for this type of position include basic computer operation, accurate data capturing, filing, document management, customer service, communication and attention to detail.
Applicants should also be able to remain professional when dealing with patients and members of the public, particularly when responding to enquiries or working with sensitive information.
Who Can Apply?
This opportunity is suitable for candidates who meet the stated educational requirements and are interested in administrative work within the public healthcare sector.
Candidates with Grade 12 or an NQF Level 4 qualification who can demonstrate good communication, interpersonal and computer skills are encouraged to consider applying.
Applicants should carefully check the official vacancy requirements before submitting their applications, particularly regarding shift work and any additional conditions attached to the position.
Documents Required
Applicants should prepare the required application documents before starting the online application process.
These include:
- A fully completed and signed new Z83 application form.
- A detailed and updated CV.
- The correct vacancy reference number: refs/056423.
The Z83 form is used for applications to positions within the South African Public Service. Applicants should complete the relevant sections accurately and ensure that the information provided is consistent with their CV.
Shortlisted candidates may subsequently be requested by Human Resources to provide certified copies of qualifications and other supporting documents. Such documents should generally not be older than six months when requested.
Candidates holding qualifications obtained outside South Africa may also be required to provide an evaluation certificate from the South African Qualifications Authority (SAQA).
How to Apply for the Patient Administration Clerk Vacancy
Applications must be submitted online through the Gauteng Provincial Government e-Recruitment system.
When completing the application, applicants should search for or select the vacancy using reference number refs/056423.
Important: The Department indicates that applications must be submitted through the prescribed online recruitment process. Hand-delivered, faxed or emailed applications will not be accepted.
Applicants experiencing technical difficulties with the online application process can contact:
Email: [email protected]
Application Tips for Candidates
Before submitting your application, take time to check that your information is accurate and complete.
1. Use the correct reference number
Make sure refs/056423 is correctly associated with your application. Using the correct reference number helps ensure that your application is considered for the intended position.
2. Update your CV
Your CV should clearly show your educational qualifications, contact details, relevant skills and any previous work, internship, volunteer or administrative experience.
3. Highlight relevant skills
If you have experience with computers, data capturing, filing, customer service, reception, records management or administrative duties, make sure this information is clearly presented in your CV.
4. Complete the Z83 carefully
Do not leave required sections incomplete. Review the form before submission to reduce the risk of administrative errors.
5. Apply before the deadline
Do not wait until the final day. Online recruitment systems can experience high traffic or technical difficulties when many candidates attempt to submit applications close to the deadline.
Candidate Screening and Verification
Candidates recommended for appointment may be subjected to Personnel Suitability Checks as part of the recruitment process.
These checks may include:
- Criminal record verification.
- Citizenship verification.
- Qualification verification.
- Reference checks.
- Company directorship checks.
- Financial record checks.
- Social media checks.
Where applicable, the recommended candidate may also be required to undergo medical surveillance in accordance with the Occupational Health and Safety Act.
The Gauteng Department of Health also applies Employment Equity principles when making appointments.
Enquiries About the Vacancy
For enquiries concerning the position, applicants can contact:
Mr M Mgemezulu
Telephone: (016) 341 1100
For technical enquiries relating to the online application process, applicants can use:
Email: [email protected]
Closing Date
The closing date for the Patient Administration Clerk vacancy at Heidelberg Hospital is:
11 September 2026
Candidates are strongly encouraged to submit their applications well before the deadline.
Important Notice to Job Seekers
Applicants should be aware that legitimate government recruitment opportunities do not require applicants to pay money in exchange for employment.
Candidates should use the official Gauteng Provincial Government recruitment platform and be cautious of anyone claiming that payment is required to secure this position.
The Department also reserves the right not to fill the advertised post.
Final Thought
The Patient Administration Clerk vacancy at Heidelberg Hospital provides an opportunity for a Grade 12 or NQF Level 4 holder to enter or develop a career in public healthcare administration. The role offers practical exposure to patient registration, records management, data capturing, administrative support and public-service operations.
If you meet the minimum requirements and are interested in working in a hospital administrative environment, prepare your Z83 form and updated CV carefully and submit your application before 11 September 2026.
